Installing & Launching Graphite
Insert the CD and follow the prompts or double click on the installer program on the CD or in the download folder as appropriate.
Serial Number and Registration Code
Graphite program requires a serial number and a registration code. If the registration code is not included with this package, call Ashlar-Vellum's Customer Service at 1 800 966 2349 or send an e-mail to customer.service@ashlar.com to receive the code. Be prepared to provide your serial number when calling. When launching this program for the first time, enter your serial number and registration code in the data fields of the dialog box.
All customers have 90 days of free telephone assistance starting from the date of receiving the Registration Code. Free email support for an existing ticket is available for those with the current version or one version back who have created an existing ticket. To start a technical support ticket, go Help>Submit Support Ticket. An e-mail automatically creates with all the necessary data included. See the picture on the next page of the automatically created email to the technical support.
Starting Graphite after Installation
1. Start the computer.
2. Locate the program icon and double-click it to launch the program.
1. Save and close all open files.
2. Choose File>Exit (Windows) or File>Quit (Macintosh).